Support

Contact us

Have a question, ran into a bug, or just want to give feedback? Email us and we'll get back to you as soon as we can.

hello@quiztopher.com

Frequently asked questions

What is Quiztopher?

Quiztopher is a live music quiz game. One player hosts as Game Master and everyone else joins from their own phone - songs play as clues, players guess the answer, and a leaderboard tracks the scores round by round.

How do I host a quiz?

Choose a quiz, start a game, and share the game code (or QR code) with your group. Players join using that code from their own device - no account required to just play.

Do I need an account to play?

No - you can join and play a quiz as a guest. An account is only needed if you want to buy quizzes or a Premium subscription that follows you across sessions and devices, host your own private quizzes, or use power-ups as a signed-in player.

What's the difference between buying a single quiz and Premium?

Buying a single quiz unlocks that one quiz. Premium gives unlimited access to the full quiz library for as long as your subscription is active, billed monthly or yearly.

How do I cancel my Premium subscription?

If you subscribed on the web, you can cancel any time from your Profile page. If you subscribed through the App Store on iOS, cancel it the same way as any other App Store subscription: Settings → your name → Subscriptions on your iPhone.

Do you offer refunds?

We don't offer refunds except in cases of a serious bug that prevents normal use of Quiztopher. See our Privacy Policy for full details.

The song didn't play in Spotify - what do I do?

Spotify usually opens automatically, but occasionally you'll need to tap play yourself once it opens. If nothing happens at all, use the "If Spotify did not open, try again here" option shown during the game, or make sure you're logged into Spotify on your device.

Can I create my own quiz?

Yes - Premium users and Game Masters can create private quizzes with their own clues from their Profile page.

I found a bug or have a feature request - what should I do?

Email us at hello@quiztopher.com with as much detail as you can - what happened, what device/browser you were using, and steps to reproduce it if possible.